Your privacy matters to us. This policy explains how Help-E-Agra collects, uses, and safeguards your personal information.
Last Updated: June 2025 | Effective: January 2023Welcome to Help-E-Agra ("we," "us," or "our"), operated by Help-E-Agra, located at 3/221, Rui Ki Mandi, Shahganj, Agra, Uttar Pradesh, India. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy applies to our website www.helpagra.in and all services we provide.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our platform.
We collect information in the following ways to provide you with better services:
Information you provide directly:
Information collected automatically:
We use the information we collect for the following legitimate purposes:
We will never sell your personal data to any third party for marketing purposes. We do not send unsolicited promotional messages.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. A cookie is a small text file placed on your device by your browser when you visit our site.
We use cookies for the following purposes:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on.
Our website integrates with several third-party services to function effectively. Each of these services has its own privacy policy governing how they handle data:
We are not responsible for the privacy practices of these third-party services. We encourage you to read their individual privacy policies.
Help-E-Agra uses Google AdSense to display advertisements on our website. Google AdSense is an advertising service provided by Google LLC that uses cookies to serve relevant ads to visitors based on their interests and prior browsing activity.
Google may use the DoubleClick cookie and other cookies to serve ads based on your past visits to our website and other websites on the internet. You can opt out of personalised advertising by visiting Google Ads Settings.
We do not have access to or control over the cookies used by Google AdSense. All ad personalisation is managed by Google in accordance with the Google Privacy Policy and the AdSense Program Policies.
Advertisements displayed on our site are clearly separated from editorial content. Help-E-Agra does not endorse any product or service advertised via Google AdSense.
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our security practices include:
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required under applicable Indian laws.
As a user of Help-E-Agra, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us via WhatsApp at +91 88999 88937 or email us (see Section 11). We will respond within 30 days.
Help-E-Agra is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has submitted personal information to us without your consent, please contact us immediately and we will take steps to delete such information from our records.
Users between the ages of 13 and 18 should use our platform only with parental or guardian consent.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of Help-E-Agra after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us through any of the following channels:
Contact us directly on WhatsApp and our team will respond within 24 hours.
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